We are one of the first Act! consulting firms in the country (and the only firm in California) to offer our clients service guarantee:
Our mission is to provide cost-effective services that address our customer’s specific objectives with the goal of building open and long-term relationships.
While we cannot guarantee that your software will work perfectly all the time, we do guarantee your satisfaction with our service. If, at any time, Power of 3 Consulting does not perform to your satisfaction, we ask that you inform us promptly, giving us the opportunity to correct the issue and resolve it to your satisfaction. If you are still unhappy, we will work with you to negotiate a comfortable compromise. What we ask in return is that you define your unmet expectation and explain how we could have provided better service.
We first put this guarantee on our web site and in each of our proposals over 5 years ago. We hope you agree that it speaks to our commitment to our customers and to our drive to deliver excellent service.
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Click Here to Chat with one of our support specialists. We try to staff this remote support tool during regular business hours. If a support specialist is not available, just call us at 866.362.4263 Ext. 3 (Technical Support) and someone will get back to you within 4 hours.